Templates can be assigned to a single or a group of rules and can contain any kind of text. There is also a default template which is used for any rule that isn't associated with a template. This template can be found under `Alert Templates` page and can be edited. It also has an option revert it back to its default content.
Placeholders are special variables that if used within the template will be replaced with the relevant data, I.e:
`The device %hostname has been up for %uptime seconds` would result in the following `The device localhost has been up for 30344 seconds`.
- Hostname of the Device: `%hostname`
- sysName of the Device: `%sysName`
- location of the Device: `%location`
- uptime of the Device (in seconds): `%uptime`
- short uptime of the Device (28d 22h 30m 7s): `%uptime_short`
- long uptime of the Device (28 days, 22h 30m 7s): `%uptime_long`
- description (purpose db field) of the Device: `%description`
- notes of the Device: `%notes`
- Title for the Alert: `%title`
- Time Elapsed, Only available on recovery (`%state == 0`): `%elapsed`
- Alert-ID: `%id`
- Unique-ID: `%uid`
- Faults, Only available on alert (`%state != 0`), must be iterated in a foreach (`{foreach %faults}`). Holds all available information about the Fault, accessible in the format `%value.Column`, for example: `%value.ifDescr`. Special field `%value.string` has most Identification-information (IDs, Names, Descrs) as single string, this is the equivalent of the default used.
- State: `%state`
- Severity: `%severity`
- Rule: `%rule`
- Rule-Name: `%name`
- Timestamp: `%timestamp`
- Transport name: `%transport`
- Contacts, must be iterated in a foreach, `%key` holds email and `%value` holds name: `%contacts`
Placeholders can be used within the subjects for templates as well although %faults is most likely going to be worthless.
> NOTE: Placeholder names which are contained within another need to be ordered correctly. As an example:
We include a few templates for you to use, these are specific to the type of alert rules you are creating. For example if you create a rule that would alert on BGP sessions then you can
assign the BGP template to this rule to provide more information.