From 1834553f92ed89d6084caad7424fc5501f01d23d Mon Sep 17 00:00:00 2001 From: Neil Lathwood Date: Mon, 14 Nov 2016 07:52:43 +0000 Subject: [PATCH] doc: Added FAQ on why EdgeRouters might not be detected --- doc/Support/FAQ.md | 8 ++++++++ 1 file changed, 8 insertions(+) diff --git a/doc/Support/FAQ.md b/doc/Support/FAQ.md index 18058da5cc..07da680ae7 100644 --- a/doc/Support/FAQ.md +++ b/doc/Support/FAQ.md @@ -22,6 +22,7 @@ source: Support/FAQ.md - [Why does a device show as a warning?](#faq22) - [Why do I not see all interfaces in the Overall traffic graph for a device?](#faq23) - [How do I move my LibreNMS install to another server?](#faq24) + - [Why is my EdgeRouter device not detected?](#faq25) ### Developing - [How do I add support for a new OS?](#faq8) @@ -219,6 +220,13 @@ If you are just moving to another server with the same CPU architecture then the - Copy the `config.php` file to the new server. - Renable cron by uncommenting all lines in `/etc/cron.d/librenms` +#### Why is my EdgeRouter device not detected? + +If you have `service snmp description` set in your config then this will be why, please remove this. For some reason Ubnt have decided setting this + value should override the sysDescr value returned which breaks our detection. + +If you don't have that set then this may be then due to an update of EdgeOS or a new device type, please [create an issue](https://github.com/librenms/librenms/issues/new). + #### How do I add support for a new OS? The easiest way to show you how to do that is to link to an existing pull request that has been merged in on [GitHub](https://github.com/librenms/librenms/pull/352/files)