Updated and added new templates for issues and prs

.github/ISSUE_TEMPLATE.md

@@ -1,17 +1,11 @@
 #### Please note
 
-> Please read this information and delete it once ready.
+> Please read this information carefully.
 
-- Ensure that your install is upto date before submitting an issue. You can ensure you are upto date by running `./daily.sh` as the librenms user. If you experience errors updating then please run `./validate.php`.
+[ ] Is your install upto date? [Updating your install](http://docs.librenms.org/General/Updating/)
 
-- If your issue is a request for us to add a new device then please ensure you provide the following information as pastebin links.
+[ ] Please include all of the information between the `====================================` section of `./validate.php`.
 
-Please replace the relevant information in these commands.
+[ ] If you would like us to add a new device then please provide the information asked for [here](http://docs.librenms.org/Support/FAQ/#faq20)
 
-```bash
+[ ] Please provide as much detail as possible.
-./discovery.php -h HOSTNAME -d -m os
-./poller.php -h HOSTNAME -r -f -d -m os
-snmpbulkwalk -On -v2c -c COMMUNITY HOSTNAME .
-```
-
-If possible please also provide what the OS name should be if it doesn't exist already.

.github/PULL_REQUEST_TEMPLATE.md

@@ -0,0 +1,7 @@
+#### Please note
+
+> Please read this information carefully.
+
+[ ] Have you signed the [Contributors agreement](http://docs.librenms.org/General/Contributing/)
+
+[ ] Have you followed our [code guidelines?](http://docs.librenms.org/Developing/Code-Guidelines/)

doc/Support/FAQ.md

@@ -20,6 +20,7 @@
 
 ### Developing
  - [How do I add support for a new OS?](#faq8)
+ - [What information do you need to add a new OS?](#faq20)
  - [What can I do to help?](#faq9)
  - [How can I test another users branch?](#faq13)
 
@@ -153,6 +154,20 @@ This file will usually set the variables for $version and $hardware gained from
 **html/images/os/$os.png**
 This is a 32x32 png format image of the OS you are adding support for.
 
+#### <a name="faq20"> What information do you need to add a new OS?</a>
+
+Please provide the following output as seperate non-expiring pastebin.com links.
+
+Replace the relevant information in these commands such as HOSTNAME and COMMUNITY.
+
+```bash
+./discovery.php -h HOSTNAME -d -m os
+./poller.php -h HOSTNAME -r -f -d -m os
+snmpbulkwalk -On -v2c -c COMMUNITY HOSTNAME .
+```
+
+If possible please also provide what the OS name should be if it doesn't exist already.
+
 #### <a name="faq9"> What can I do to help?</a>
 
 Thanks for asking, sometimes it's not quite so obvious and everyone can contribute something different. So here are some ways you can help LibreNMS improve.