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Transport - Jira transport rewrite (#15561)
* Add custom Field to Jira Payload Allmost every Jira setup is diffenerent and requires customise information to be added to the API post. This change will allow you add a custom fields to the '"fields": { }' using json format. Examples: are provided in the TransportUI * applying StyleCI fixes * Updating Jira transport * Updating Jira transport * Updating Jira transport * styleci fixes * Renaming variables to align with existing conventions * Fixing imput checks to make sure values are legit * style * Fix minor typo --------- Co-authored-by: PipoCanaja <38363551+PipoCanaja@users.noreply.github.com> Co-authored-by: Justin Lentz <monkeybrains7@gmail.com>
This commit is contained in:
@@ -1,23 +1,16 @@
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<?php
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/* Copyright (C) 2015 Aldemir Akpinar <aldemir.akpinar@gmail.com>
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* This program is free software: you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with this program. If not, see <https://www.gnu.org/licenses/>. */
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/*Copyright (c) 2019 GitStoph <https://github.com/GitStoph>
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* This program is free software: you can redistribute it and/or modify it
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* under the terms of the GNU General Public License as published by the
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* Free Software Foundation, either version 3 of the License, or (at your
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* option) any later version. Please see LICENSE.txt at the top level of
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* the source code distribution for details. */
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/**
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* Jira API Transport
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* Jira Webhook & API Transport
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*
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* @author Aldemir Akpinar <aldemir.akpinar@gmail.com>
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* @copyright 2017 Aldemir Akpinar, LibreNMS
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* @author Skylark <https://github.com/LoveSkylark>
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* @copyright 2023 Skylark
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* @license GPL
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*/
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@@ -29,41 +22,72 @@ use LibreNMS\Util\Http;
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class Jira extends Transport
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{
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protected string $name = 'Jira';
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public function deliverAlert(array $alert_data): bool
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{
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// Don't create tickets for resolutions
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if ($alert_data['severity'] == 'recovery') {
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return true;
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$webhook_on = $this->config['enable-webhook'] ?? false;
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// Check if messsage is an alert or not
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if ($alert_data['state'] != 0) {
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$url = $this->config['jira-url'];
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// If webhooks are not enabled, append the API info
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if (! $webhook_on) {
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$url .= '/rest/api/latest/issue';
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}
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// Messsage is a recovery
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} else {
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if (! $webhook_on) {
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return false; // Webhooks not enabled, do nothing.
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} else {
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$url = $this->config['jira-close-url'];
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}
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}
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$prjkey = $this->config['jira-key'];
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$issuetype = $this->config['jira-type'];
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$details = empty($alert_data['title']) ? 'Librenms alert for: ' . $alert_data['hostname'] : $alert_data['title'];
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$project_key = $this->config['jira-key'];
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$issue_type = $this->config['jira-type'];
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$title = empty($alert_data['title']) ? 'Librenms alert for: ' . $alert_data['hostname'] : $alert_data['title'];
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$description = $alert_data['msg'];
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$url = $this->config['jira-url'] . '/rest/api/latest/issue';
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// Construct the payload
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$data = [
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'fields' => [
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'project' => [
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'key' => $prjkey,
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],
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'summary' => $details,
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'summary' => $title,
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'description' => $description,
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'project' => [
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'key' => $project_key,
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],
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'issuetype' => [
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'name' => $issuetype,
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'name' => $issue_type,
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],
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],
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];
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// Add Custom Webhook ID to the payload
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if ($webhook_on) {
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if (! empty($this->config['webhook-id'])) {
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$data['fields'][$this->config['webhook-id']] = $alert_data['id'];
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} else {
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$data['fields']['alert_id'] = $alert_data['id'];
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}
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}
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// Add Custom fileds to the payload
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$custom = json_decode($this->config['jira-custom'], true);
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if (! empty($custom)) {
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$data['fields'] = array_merge($data['fields'], $custom);
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}
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$res = Http::client()
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->withBasicAuth($this->config['jira-username'], $this->config['jira-password'])
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->acceptJson()
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->post($url, $data);
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if ($res->successful()) {
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return true;
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return true; // Delivery successful
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}
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// An error occurred, throw an exception
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throw new AlertTransportDeliveryException($alert_data, $res->status(), $res->body(), $description, $data);
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}
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@@ -71,12 +95,6 @@ class Jira extends Transport
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{
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return [
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'config' => [
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[
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'title' => 'URL',
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'name' => 'jira-url',
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'descr' => 'Jira URL',
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'type' => 'text',
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],
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[
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'title' => 'Project Key',
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'name' => 'jira-key',
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@@ -89,6 +107,18 @@ class Jira extends Transport
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'descr' => 'Jira Issue Type',
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'type' => 'text',
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],
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[
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'title' => 'Open Ticket URL',
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'name' => 'jira-url',
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'descr' => 'Create Jira Ticket',
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'type' => 'text',
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],
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[
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'title' => 'Close Ticket URL',
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'name' => 'jira-close-url',
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'descr' => 'Close Jira Ticket | Webhook Only"',
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'type' => 'text',
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],
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[
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'title' => 'Jira Username',
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'name' => 'jira-username',
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@@ -101,10 +131,31 @@ class Jira extends Transport
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'descr' => 'Jira Password',
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'type' => 'password',
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],
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[
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'title' => 'Enable Webhook',
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'name' => 'enable-webhook',
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'descr' => 'Use Webhook instead of API',
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'type' => 'checkbox',
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'default' => false,
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],
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[
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'title' => 'Webhook Identifier',
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'name' => 'webhook-id',
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'descr' => 'Jira Webhook Identifier',
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'type' => 'text',
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],
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[
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'title' => 'Custom Fields',
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'name' => 'jira-custom',
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'type' => 'textarea',
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'descr' => '{"components": [{"id": "00001"}],
"customfield_10001": [{"id": "00002"}]}',
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],
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],
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'validation' => [
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'jira-key' => 'required|string',
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'jira-url' => 'required|string',
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'jira-url' => 'required|url',
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'jira-close-url' => 'nullable|url',
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'webhook-id' => 'nullable|string',
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'jira-type' => 'required|string',
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'jira-username' => 'required|string',
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'jira-password' => 'required|string',
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@@ -342,26 +342,49 @@ Configuration of the LibreNMS IRC-Bot is described [here](https://github.com/lib
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## JIRA
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You can have LibreNMS create issues on a Jira instance for critical
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and warning alerts. The Jira transport only sets summary and
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description fields. Therefore your Jira project must not have any
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other mandatory field for the provided issuetype. The config fields
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that need to set are Jira URL, Jira username, Jira password, Project
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key, and issue type. Currently http authentication is used to access
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Jira and Jira username and password will be stored as cleartext in the
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You can have LibreNMS create issues on a Jira instance for critical and warning
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alerts using either the Jira REST API or webhooks.
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Custom fields allow you to add any required fields beyond summary and description
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fields in case mandatory fields are required by your Jira project/issue type
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configuration. Custom fields are defined in JSON format but ustom fields allow
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you to add any required fields beyond summary and description fields in case
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mandatory fields are required by your Jira project/issue type configuration.
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Custom fields are defined in JSON format. Currently http authentication is used
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to access Jira and Jira username and password will be stored as cleartext in the
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LibreNMS database.
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### REST API
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The config fields that need to set for Jira REST API are: Jira Open URL, Jira username,
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Jira password, Project key, and issue type.
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> Note: REST API is that it is only able to open new tickets.
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### Webhooks
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The config fields that need to set for webhooks are: Jira Open URL, Jira Close URL,
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Jira username, Jira password and webhook ID.
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> Note: Webhooks allow more control over how alerts are handled in Jira. With webhooks,
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> recovery messages can be sent to a different URL than alerts. Additionally, a custom
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> conditional logic can be built using the webhook payload and ID to automatically close
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> an open ticket if predefined conditions are met.
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[Jira Issue Types](https://confluence.atlassian.com/adminjiracloud/issue-types-844500742.html)
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[Jira Webhooks](https://developer.atlassian.com/cloud/jira/platform/webhooks/)
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**Example:**
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| Config | Example |
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| ------ | ------- |
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| URL | <https://myjira.mysite.com> |
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| Project Key | JIRAPROJECTKEY |
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| Issue Type | Myissuetype |
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| Open URL | <https://myjira.mysite.com> / <https://webhook-open-url> |
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| Close URL | <https://webhook-close-url> |
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| Jira Username | myjirauser |
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| Jira Password | myjirapass |
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| Enable webhook | ON/OFF |
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| Webhook ID | alert_id |
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| Custom Fileds | {"components":[{"id":"00001"}], "source": "LibrenNMS"} |
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## Jira Service Management
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