librenms-librenms/LibreNMS/Alert/Transport/Osticket.php

<?php
/*
 * LibreNMS
 *
 * Copyright (c) 2016 Søren Friis Rosiak <sorenrosiak@gmail.com>
 * This program is free software: you can redistribute it and/or modify it
 * under the terms of the GNU General Public License as published by the
 * Free Software Foundation, either version 3 of the License, or (at your
 * option) any later version.  Please see LICENSE.txt at the top level of
 * the source code distribution for details.
 */

namespace LibreNMS\Alert\Transport;

use LibreNMS\Alert\Transport;
use LibreNMS\Config;
use LibreNMS\Enum\AlertState;

class Osticket extends Transport
{
    public function deliverAlert($obj, $opts)
    {
        if (! empty($this->config)) {
            $opts['url'] = $this->config['os-url'];
            $opts['token'] = $this->config['os-token'];
        }

        return $this->contactOsticket($obj, $opts);
    }

    public function contactOsticket($obj, $opts)
    {
        $url = $opts['url'];
        $token = $opts['token'];

        foreach (parse_email(Config::get('email_from')) as $from => $from_name) {
            $email = $from_name . ' <' . $from . '>';
            break;
        }

        $protocol = [
            'name' => 'LibreNMS',
            'email' => $email,
            'subject' => ($obj['name'] ? $obj['name'] . ' on ' . $obj['hostname'] : $obj['title']),
            'message' => strip_tags($obj['msg']),
            'ip' => $_SERVER['REMOTE_ADDR'],
            'attachments' => [],
        ];
        $curl = curl_init();
        set_curl_proxy($curl);
        curl_setopt($curl, CURLOPT_URL, $url);
        curl_setopt($curl, CURLOPT_RETURNTRANSFER, 1);
        curl_setopt($curl, CURLOPT_HTTPHEADER, [
            'Content-type' => 'application/json',
            'Expect:',
            'X-API-Key: ' . $token,
        ]);
        curl_setopt($curl, CURLOPT_POSTFIELDS, json_encode($protocol));
        $ret = curl_exec($curl);
        $code = curl_getinfo($curl, CURLINFO_HTTP_CODE);

        if ($code != 201) {
            var_dump("osTicket returned Error, retry later");

            return false;
        }

        return true;
    }

    public static function configTemplate()
    {
        return [
            'config' => [
                [
                    'title' => 'API URL',
                    'name' => 'os-url',
                    'descr' => 'osTicket API URL',
                    'type' => 'text',
                ],
                [
                    'title' => 'API Token',
                    'name' => 'os-token',
                    'descr' => 'osTicket API Token',
                    'type' => 'text',
                ],
            ],
            'validation' => [
                'os-url' => 'required|url',
                'os-token' => 'required|string',
            ],
        ];
    }
}