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										 |  |  |  | ## Getting Help
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										 |  |  |  | If you encounter any issues installing or using NetBox, try one of the | 
					
						
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										 |  |  |  | following resources to get assistance. Please **do not** open a GitHub issue | 
					
						
							|  |  |  |  | except to report bugs or request features. | 
					
						
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										 |  |  |  | ### Mailing List
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										 |  |  |  | We have established a Google Groups Mailing List for issues and general | 
					
						
							|  |  |  |  | discussion. This is the best forum for obtaining assistance with NetBox | 
					
						
							|  |  |  |  | installation. You can find us [here](https://groups.google.com/forum/#!forum/netbox-discuss). | 
					
						
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										 |  |  |  | ### Freenode IRC
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										 |  |  |  | For real-time discussion, you can join the #netbox channel on [Freenode](https://freenode.net/). | 
					
						
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										 |  |  |  | You can connect to Freenode at irc.freenode.net using an IRC client, or you can | 
					
						
							|  |  |  |  | use their [webchat client](https://webchat.freenode.net/). | 
					
						
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										 |  |  |  | ## Reporting Bugs
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 | 
					
						
							|  |  |  |  | * First, ensure that you've installed the [latest stable version](https://github.com/digitalocean/netbox/releases) of | 
					
						
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										 |  |  |  | NetBox. If you're running an older version, it's possible that the bug has | 
					
						
							|  |  |  |  | already been fixed. | 
					
						
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 | 
					
						
							|  |  |  |  | * Next, check the GitHub [issues list](https://github.com/digitalocean/netbox/issues) to see if the bug you've found has already | 
					
						
							|  |  |  |  | been reported. If you think you may be experiencing a reported issue that | 
					
						
							|  |  |  |  | hasn't already been resolved, please click "add a reaction" in the top right | 
					
						
							|  |  |  |  | corner of the issue and add a thumbs up (+1). You mightalso want to add a | 
					
						
							|  |  |  |  | comment describing how it's affecting your installation. This will allow us to | 
					
						
							|  |  |  |  | prioritize bugs based on how many users are affected. | 
					
						
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							|  |  |  |  | * If you haven't found an existing issue that describes your suspected bug, | 
					
						
							|  |  |  |  | please inquire about it on the mailing list. **Do not** file an issue until you | 
					
						
							|  |  |  |  | have received confirmation that it is in fact a bug. Invalid issues are very | 
					
						
							|  |  |  |  | distracting and slow the pace at which NetBox is developed. | 
					
						
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 | 
					
						
							|  |  |  |  | * When submitting an issue, please be as descriptive as possible. Be sure to | 
					
						
							|  |  |  |  | include: | 
					
						
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							|  |  |  |  |     * The environment in which NetBox is running | 
					
						
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										 |  |  |  |     * The exact steps that can be taken to reproduce the issue (if applicable) | 
					
						
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										 |  |  |  |     * Any error messages generated | 
					
						
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										 |  |  |  |     * Screenshots (if applicable) | 
					
						
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										 |  |  |  | * Please avoid prepending any sort of tag (e.g. "[Bug]") to the issue title. | 
					
						
							|  |  |  |  | The issue will be reviewed by a moderator after submission and the appropriate | 
					
						
							|  |  |  |  | labels will be applied. | 
					
						
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 | 
					
						
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										 |  |  |  | * Keep in mind that we prioritize bugs based on their severity and how much | 
					
						
							|  |  |  |  | work is required to resolve them. It may take some time for someone to address | 
					
						
							|  |  |  |  | your issue. | 
					
						
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							|  |  |  |  | ## Feature Requests
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										 |  |  |  | * First, check the GitHub [issues list](https://github.com/digitalocean/netbox/issues) to see if the feature you're requesting | 
					
						
							|  |  |  |  | is already listed. (Be sure to search closed issues as well, since some | 
					
						
							|  |  |  |  | feature requests have been rejected.) If the feature you'd like to see has | 
					
						
							|  |  |  |  | already been requested and is open, click "add a reaction" in the top right | 
					
						
							|  |  |  |  | corner of the issue and add a thumbs up (+1). This ensures that the issue has | 
					
						
							|  |  |  |  | a better chance of receiving attention. Also feel free to add a comment with | 
					
						
							|  |  |  |  | any additional justification for the feature. (However, note that comments with | 
					
						
							|  |  |  |  | no substance other than a "+1" will be deleted. Please use GitHub's reactions | 
					
						
							|  |  |  |  | feature to indicate your support.) | 
					
						
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							|  |  |  |  | * Due to an excessive backlog of feature requests, we are not currently | 
					
						
							|  |  |  |  | accepting any proposals which substantially extend NetBox's functionality | 
					
						
							|  |  |  |  | beyond its current feature set. This includes the introduction of any new views | 
					
						
							|  |  |  |  | or models which have not already been proposed in an existing feature request. | 
					
						
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 | 
					
						
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										 |  |  |  | * Before filing a new feature request, consider raising your idea on the | 
					
						
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										 |  |  |  | mailing list first. Feedback you receive there will help validate and shape the | 
					
						
							|  |  |  |  | proposed feature before filing a formal issue. | 
					
						
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 | 
					
						
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										 |  |  |  | * Good feature requests are very narrowly defined. Be sure to thoroughly | 
					
						
							|  |  |  |  | describe the functionality and data model(s) being proposed. The more effort | 
					
						
							|  |  |  |  | you put into writing a feature request, the better its chance is of being | 
					
						
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										 |  |  |  | implemented. Overly broad feature requests will be closed. | 
					
						
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										 |  |  |  | 
 | 
					
						
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										 |  |  |  | * When submitting a feature request on GitHub, be sure to include the | 
					
						
							|  |  |  |  | following: | 
					
						
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										 |  |  |  | 
 | 
					
						
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										 |  |  |  |     * A detailed description of the proposed functionality | 
					
						
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										 |  |  |  |     * A use case for the feature; who would use it and what value it would add | 
					
						
							|  |  |  |  |       to NetBox | 
					
						
							|  |  |  |  |     * A rough description of changes necessary to the database schema (if | 
					
						
							|  |  |  |  |       applicable) | 
					
						
							|  |  |  |  |     * Any third-party libraries or other resources which would be involved | 
					
						
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 | 
					
						
							|  |  |  |  | * Please avoid prepending any sort of tag (e.g. "[Feature]") to the issue | 
					
						
							|  |  |  |  | title. The issue will be reviewed by a moderator after submission and the | 
					
						
							|  |  |  |  | appropriate labels will be applied. | 
					
						
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										 |  |  |  | ## Submitting Pull Requests
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										 |  |  |  | * Be sure to open an issue before starting work on a pull request, and discuss | 
					
						
							|  |  |  |  | your idea with the NetBox maintainers before beginning work. This will help | 
					
						
							|  |  |  |  | prevent wasting time on something that might we might not be able to implement. | 
					
						
							|  |  |  |  | When suggesting a new feature, also make sure it won't conflict with any work | 
					
						
							|  |  |  |  | that's already in progress. | 
					
						
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 | 
					
						
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										 |  |  |  | * When submitting a pull request, please be sure to work off of the `develop` | 
					
						
							|  |  |  |  | branch, rather than `master`. The `develop` branch is used for ongoing | 
					
						
							|  |  |  |  | development, while `master` is used for tagging new stable releases. | 
					
						
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										 |  |  |  | 
 | 
					
						
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										 |  |  |  | * All code submissions should meet the following criteria (CI will enforce | 
					
						
							|  |  |  |  | these checks): | 
					
						
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										 |  |  |  | 
 | 
					
						
							|  |  |  |  |     * Python syntax is valid | 
					
						
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										 |  |  |  |     * All tests pass when run with `./manage.py test` | 
					
						
							|  |  |  |  |     * PEP 8 compliance is enforced, with the exception that lines may be | 
					
						
							|  |  |  |  |       greater than 80 characters in length |