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Closes #1683: Replaced default 500 handler with custom middleware to provide preliminary troubleshooting assistance

This commit is contained in:
Jeremy Stretch
2017-11-03 13:24:31 -04:00
parent f2fbd92f78
commit f77bf72de8
8 changed files with 101 additions and 32 deletions

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@@ -0,0 +1,18 @@
{% extends '500.html' %}
{% block message %}
<p>
A module import error occurred during this request. Common causes include the following:
</p>
<p>
<i class="fa fa-warning"></i> <strong>Missing required packages</strong> - This installation of NetBox might be missing one or more required
Python packages. These packages are listed in <code>requirements.txt</code> and are normally installed as part
of the installation or upgrade process. To verify installed packages, run <code>pip freeze</code> from the
console and compare the output to the list of required packages.
</p>
<p>
<i class="fa fa-warning"></i> <strong>WSGI service not restarted after upgrade</strong> - If this installation has recently been upgraded,
check that the WSGI service (e.g. gunicorn or uWSGI) has been restarted. This ensures that the new code is
running.
</p>
{% endblock %}

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@@ -0,0 +1,12 @@
{% extends '500.html' %}
{% block message %}
<p>
A file permission error was detected while processing this request. Common causes include the following:
</p>
<p>
<i class="fa fa-warning"></i> <strong>Insufficient write permission to the media root</strong> - The configured
media root is <code>{{ settings.MEDIA_ROOT }}</code>. Ensure that the user NetBox runs as has access to write
files to all locations within this path.
</p>
{% endblock %}

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{% extends '500.html' %}
{% block message %}
<p>
A database programming error was detected while processing this request. Common causes include the following:
</p>
<p>
<i class="fa fa-warning"></i> <strong>Database migrations missing</strong> - When upgrading to a new NetBox release, the upgrade script must
be run to apply any new database migrations. You can run migrations manually by executing
<code>python3 manage.py migrate</code> from the command line.
</p>
<p>
<i class="fa fa-warning"></i> <strong>Unsupported PostgreSQL version</strong> - Ensure that PostgreSQL version 9.4 or higher is in use. You
can check this by connecting to the database using NetBox's credentials and issuing a query for
<code>SELECT VERSION()</code>.
</p>
{% endblock %}