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peeringdb-peeringdb/peeringdb_server/management/commands/pdb_deskpro_publish.py
Matt Griswold ba6f9b6432 Qu1003 (#621)
* use new peeringdb client (1.0.0) for pdb_load_data sync (#599)

* drop django-mobi for lack of py3/dj2 support (#492)
remove django-forms-bootstrap for lack of py3/dj2 support (#492)

* black formatted

* django2.2 and py3 upgrade (#492)

* drop ixlans (#21) ui and api changes

* drop local_asn (#168)

* org search (#193)

* phone number validation (#50)

* implement help text tooltips (#228)

* Mark own ASN as transit-free (#394)

* py3 fix for `pdb_migrate_ixlans` command when writing migration report

* pdb_migrate_ixlans: properly handle py3 Runtime error if ixlan dict changes during iteration

* set rest DEFAULT_SCHEMA_CLASS to coreapi to fix swagger apidocs
fix migration 0027 missing from facsimile manifest

* fix swagger doc strings

* fix tests that were broken from api doc fixes

* fix UniqueFieldValidator for netixlan ipaddress validation that broke during django/drf upgrade

* fix org merge tool layout issues

* travis config

* update pipfile and lock

* black formatting

* update travis dist

* beta mode banner (#411)

* add beta banner template (#411)

* automatically scheduled sync may not always be on, add a flag that lets us reflect that state in the beta banner message
clean up beta banner implementation (#411)

* add tests for beta banner (#411)
2020-01-08 13:29:58 -06:00

49 lines
1.6 KiB
Python

#!/usr/bin/env python
# -*- coding: utf-8 -*-
import datetime
from django.core.management.base import BaseCommand
from django.conf import settings
from peeringdb_server import models
from peeringdb_server.deskpro import APIClient, APIError
class Command(BaseCommand):
help = "Process deskpro ticket queue"
def add_arguments(self, parser):
pass
def log(self, msg):
print(msg)
def handle(self, *args, **options):
client = APIClient(settings.DESKPRO_URL, settings.DESKPRO_KEY)
self.log("DESKPRO: {}".format(settings.DESKPRO_URL))
ticket_qs = models.DeskProTicket.objects.filter(
published__isnull=True
).order_by("created")
if not ticket_qs.count():
self.log("No tickets in queue")
return
for ticket in ticket_qs[:10]:
self.log("Posting to Deskpro: #{}".format(ticket.id))
try:
client.create_ticket(ticket)
ticket.published = datetime.datetime.now().replace(tzinfo=models.UTC())
ticket.save()
except APIError as exc:
self.log(
"!!!! Could not create ticket #{} - error data has been attached to ticket body.".format(
ticket.id
)
)
ticket.published = datetime.datetime.now().replace(tzinfo=models.UTC())
ticket.subject = "[FAILED] {}".format(ticket.subject)
ticket.body = "{}\nAPI Delivery Error: {}".format(ticket.body, exc.data)
ticket.save()