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Søren Rosiak 9fb02bbcd3 feature: Add Microsoft Teams Alert Transport (#5023 )

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source: Extensions/Alerting.md Table of Content:

About
Rules
Templates
- Syntax
- Examples
- Included
Transports
- E-Mail
- API
- Nagios-Compatible
- IRC
- Slack
- HipChat
- PagerDuty
- Pushover
- Boxcar
- Pushbullet
- Clickatell
- PlaySMS
- VictorOps
- Canopsis
- osTicket
- Microsoft Teams
Entities
- Devices
- BGP Peers
- IPSec Tunnels
- Memory Pools
- Ports
- Processors
- Storage
Macros
- Device
- Port
- Time
- Sensors
- Misc
Additional Options

About

LibreNMS includes a highly customizable alerting system. The system requires a set of user-defined rules to evaluate the situation of each device, port, service or any other entity.

This document only covers the usage of it. See the DEVELOPMENT.md for code-documentation.

Rules

Rules are defined using a logical language. The GUI provides a simple way of creating basic as well as complex Rules in a self-describing manner. More complex rules can be written manually.

Rules must consist of at least 3 elements: An Entity, a Condition and a Value. Rules can contain braces and Glues. Entities are provided as %-Noted pair of Table and Field. For Example: %ports.ifOperStatus. Conditions can be any of:

Equals =
Not Equals !=
Like ~
Not Like !~
Greater >
Greater or Equal >=
Smaller <
Smaller or Equal <=

Values can be Entities or any single-quoted data. Glues can be either && for AND or || for OR.

Note: The difference between Equals and Like (and its negation) is that Equals does a strict comparison and Like allows the usage of RegExp. Arithmetics are allowed as well.

Examples

Alert when:

Device goes down: %devices.status != '1'
Any port changes: %ports.ifOperStatus != 'up'
Root-directory gets too full: %storage.storage_descr = '/' && %storage.storage_perc >= '75'
Any storage gets fuller than the 'warning': %storage.storage_perc >= %storage_perc_warn
If device is a server and the used storage is above the warning level, but ignore /boot partitions: %storage.storage_perc > %storage.storage_perc_warn && %devices.type = "server" && %storage.storage_descr !~ "/boot"
VMware LAG is not using "Source ip address hash" load balancing: %devices.os = "vmware" && %ports.ifType = "ieee8023adLag" && %ports.ifDescr !~ "Link Aggregation @, load balancing algorithm: Source ip address hash"
Syslog, authentication failure during the last 5m: %syslog.timestamp >= %macros.past_5m && %syslog.msg ~ "@authentication failure@"
High memory usage: %macros.device_up = "1" && %mempools.mempool_perc >= "90" && %mempools.mempool_descr = "Virtual@"
High CPU usage(per core usage, not overall): %macros.device_up = "1" && %processors.processor_usage >= "90"
High port usage, where description is not client & ifType is not softwareLoopback: %macros.port_usage_perc >= "80" && %port.port_descr_type != "client" && %ports.ifType != "softwareLoopback"

Procedure

You can associate a rule to a procedure by giving the URL of the procedure when creating the rule. Only links like "http://" are supported, otherwise an error will be returned. Once configured, procedure can be opened from the Alert widget through the "Open" button, which can be shown/hidden from the widget configuration box.

Templates

Templates can be assigned to a single or a group of rules. They can contain any kind of text. The template-parser understands if and foreach controls and replaces certain placeholders with information gathered about the alert.

Syntax

Controls:

if-else (Else can be omitted): {if %placeholder == value}Some Text{else}Other Text{/if}
foreach-loop: {foreach %placeholder}Key: %key<br/>Value: %value{/foreach}

Placeholders:

Hostname of the Device: %hostname
sysName of the Device: %sysName
location of the Device: %location
uptime of the Device (in seconds): %uptime
short uptime of the Device (28d 22h 30m 7s): %uptime_short
long uptime of the Device (28 days, 22h 30m 7s): %uptime_long
description (purpose db field) of the Device: %description
notes of the Device: %notes
Title for the Alert: %title
Time Elapsed, Only available on recovery (%state == 0): %elapsed
Alert-ID: %id
Unique-ID: %uid
Faults, Only available on alert (%state != 0), must be iterated in a foreach ({foreach %faults}). Holds all available information about the Fault, accessible in the format %value.Column, for example: %value.ifDescr. Special field %value.string has most Identification-information (IDs, Names, Descrs) as single string, this is the equivalent of the default used.
State: %state
Severity: %severity
Rule: %rule
Rule-Name: %name
Timestamp: %timestamp
Transport name: %transport
Contacts, must be iterated in a foreach, %key holds email and %value holds name: %contacts

Placeholders can be used within the subjects for templates as well although %faults is most likely going to be worthless.

Limit: %value.sensor_limit / %value.sensor_limit_low

Should be done as:

Limit: %value.sensor_limit_low / %value.sensor_limit

The Default Template is a 'one-size-fit-all'. We highly recommend defining own templates for your rules to include more specific information. Templates can be matched against several rules.

Examples

Default Template:

%title\r\n
Severity: %severity\r\n
{if %state == 0}Time elapsed: %elapsed\r\n{/if}
Timestamp: %timestamp\r\n
Unique-ID: %uid\r\n
Rule: {if %name}%name{else}%rule{/if}\r\n
{if %faults}Faults:\r\n
{foreach %faults}  #%key: %value.string\r\n{/foreach}{/if}
Alert sent to: {foreach %contacts}%value <%key> {/foreach}

Conditional formatting example, will display a link to the host in email or just the hostname in any other transport:

{if %transport == mail}<a href="https://my.librenms.install/device/device=%hostname/">%hostname</a>{else}%hostname{/if}

Note the use of double-quotes. Single quotes (') in templates will be escaped (replaced with \') in the output and should therefore be avoided.

Included

We include a few templates for you to use, these are specific to the type of alert rules you are creating. For example if you create a rule that would alert on BGP sessions then you can assign the BGP template to this rule to provide more information.

The included templates are:

BGP Sessions
Ports
Temperature

Transports

Transports are located within $config['install_dir']/includes/alerts/transports.*.php and defined as well as configured via ~~$config['alert']['transports']['Example'] = 'Some Options'~~.

Contacts will be gathered automatically and passed to the configured transports. By default the Contacts will be only gathered when the alert triggers and will ignore future changes in contacts for the incident. If you want contacts to be re-gathered before each dispatch, please set ~~$config['alert']['fixed-contacts'] = false;~~ in your config.php.

The contacts will always include the SysContact defined in the Device's SNMP configuration and also every LibreNMS-User that has at least read-permissions on the entity that is to be alerted. At the moment LibreNMS only supports Port or Device permissions. You can exclude the SysContact by setting:

$config['alert']['syscontact'] = false;

To include users that have Global-Read or Administrator permissions it is required to add these additions to the config.php respectively:

$config['alert']['globals'] = true; //Include Global-Read into alert-contacts
$config['alert']['admins']  = true; //Include Administrators into alert-contacts

E-Mail

For all but the default contact, we support setting multiple email addresses separated by a comma. So you can set the devices sysContact, override the sysContact or have your users emails set like:

email@domain.com, alerting@domain.com

E-Mail transport is enabled with adding the following to your config.php: ~

$config['alert']['transports']['mail'] = true;

The E-Mail transports uses the same email-configuration like the rest of LibreNMS. As a small reminder, here is it's configuration directives including defaults: ~~

$config['email_backend']                   = 'mail';               // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp".
$config['email_from']                      = NULL;                 // Mail from. Default: "ProjectName" <projectid@`hostname`>
$config['email_user']                      = $config['project_id'];
$config['email_sendmail_path']             = '/usr/sbin/sendmail'; // The location of the sendmail program.
$config['email_html']                      = FALSE;                // Whether to send HTML email as opposed to plaintext
$config['email_smtp_host']                 = 'localhost';          // Outgoing SMTP server name.
$config['email_smtp_port']                 = 25;                   // The port to connect.
$config['email_smtp_timeout']              = 10;                   // SMTP connection timeout in seconds.
$config['email_smtp_secure']               = NULL;                 // Enable encryption. Use 'tls' or 'ssl'
$config['email_smtp_auth']                 = FALSE;                // Whether or not to use SMTP authentication.
$config['email_smtp_username']             = NULL;                 // SMTP username.
$config['email_smtp_password']             = NULL;                 // Password for SMTP authentication.

$config['alert']['default_only']           = false;                //Only issue to default_mail
$config['alert']['default_mail']           = '';                   //Default email

API

API transports definitions are a bit more complex than the E-Mail configuration. The basis for configuration is ~~$config['alert']['transports']['api'][METHOD]~~ where METHOD can be get,post or put. This basis has to contain an array with URLs of each API to call. The URL can have the same placeholders as defined in the Template-Syntax. If the METHOD is get, all placeholders will be URL-Encoded. The API transport uses cURL to call the APIs, therefore you might need to install php5-curl or similar in order to make it work. Note: it is highly recommended to define own Templates when you want to use the API transport. The default template might exceed URL-length for GET requests and therefore cause all sorts of errors.

Example: ~~

$config['alert']['transports']['api']['get'][] = "https://api.thirdparti.es/issue?apikey=abcdefg&subject=%title";

Nagios Compatible

The nagios transport will feed a FIFO at the defined location with the same format that nagios would. This allows you to use other Alerting-Systems to work with LibreNMS, for example Flapjack. ~~

$config['alert']['transports']['nagios'] = "/path/to/my.fifo"; //Flapjack expects it to be at '/var/cache/nagios3/event_stream.fifo'

IRC

The IRC transports only works together with the LibreNMS IRC-Bot. Configuration of the LibreNMS IRC-Bot is described here. ~~

$config['alert']['transports']['irc'] = true;

Slack

Using a proxy?

The Slack transport will POST the alert message to your Slack Incoming WebHook using the attachments option, you are able to specify multiple webhooks along with the relevant options to go with it. Simple html tags are stripped from the message. All options are optional, the only required value is for url, without this then no call to Slack will be made. Below is an example of how to send alerts to two channels with different customised options:

$config['alert']['transports']['slack'][] = array('url' => "https://hooks.slack.com/services/A12B34CDE/F56GH78JK/L901LmNopqrSTUVw2w3XYZAB4C", 'channel' => '#Alerting');

$config['alert']['transports']['slack'][] = array('url' => "https://hooks.slack.com/services/A12B34CDE/F56GH78JK/L901LmNopqrSTUVw2w3XYZAB4C", 'channel' => '@john', 'username' => 'LibreNMS', 'icon_emoji' => ':ghost:');

HipChat

Using a proxy?

The HipChat transport requires the following:

room_id = HipChat Room ID

url = HipChat API URL+API Key

from = The name that will be displayed

The HipChat transport makes the following optional:

color = Any of HipChat's supported message colors

message_format = Any of HipChat's supported message formats

notify = 0 or 1

See the HipChat API Documentation for rooms/message for details on acceptable values.

Below are two examples of sending messages to a HipChat room.

$config['alert']['transports']['hipchat'][] = array("url" => "https://api.hipchat.com/v1/rooms/message?auth_token=9109jawregoaih",
                                                    "room_id" => "1234567",
                                                    "from" => "LibreNMS");

$config['alert']['transports']['hipchat'][] = array("url" => "https://api.hipchat.com/v1/rooms/message?auth_token=109jawregoaihj",
                                                    "room_id" => "7654321",
                                                    "from" => "LibreNMS",
                                                    "color" => "red",
                                                    "notify" => 1,
                                                    "message_format" => "text");

PagerDuty

Using a proxy?

Enabling PagerDuty transports is almost as easy as enabling email-transports.

All you need is to create a Service with type Generic API on your PagerDuty dashboard.

Now copy your API-Key from the newly created Service and setup the transport like:

$config['alert']['transports']['pagerduty'] = 'MYAPIKEYGOESHERE';

That's it!

Note: Currently ACK notifications are not transported to PagerDuty, This is going to be fixed within the next major version (version by date of writing: 2015.05)

Pushover

Using a proxy?

Enabling Pushover support is fairly easy, there are only two required parameters.

Firstly you need to create a new Application (called LibreNMS, for example) in your account on the Pushover website (https://pushover.net/apps)

Now copy your API Token/Key from the newly created Application and setup the transport in your config.php like:

$config['alert']['transports']['pushover'][] = array(
                                                    "appkey" => 'APPLICATIONAPIKEYGOESHERE',
                                                    "userkey" => 'USERKEYGOESHERE',
                                                    );

To modify the Critical alert sound, add the 'sound_critical' parameter, example:

$config['alert']['transports']['pushover'][] = array(
                                                    "appkey" => 'APPLICATIONAPIKEYGOESHERE',
                                                    "userkey" => 'USERKEYGOESHERE',
                                                    "sound_critical" => 'siren',
                                                    );

Boxcar

Using a proxy?

Enabling Boxcar support is super easy. Copy your access token from the Boxcar app or from the Boxcar.io website and setup the transport in your config.php like:

$config['alert']['transports']['boxcar'][] = array(
                                                    "access_token" => 'ACCESSTOKENGOESHERE',
                                                    );

To modify the Critical alert sound, add the 'sound_critical' parameter, example:

$config['alert']['transports']['boxcar'][] = array(
                                                    "access_token" => 'ACCESSTOKENGOESHERE',
                                                    "sound_critical" => 'detonator-charge',
                                                    );

Pushbullet

Using a proxy?

Enabling Pushbullet is a piece of cake. Get your Access Token from your Pushbullet's settings page and set it in your config like:

$config['alert']['transports']['pushbullet'] = 'MYFANCYACCESSTOKEN';

Clickatell

Using a proxy?

Clickatell provides a REST-API requiring an Authorization-Token and at least one Cellphone number. Please consult Clickatell's documentation regarding number formatting. Here an example using 3 numbers, any amount of numbers is supported:

$config['alert']['transports']['clickatell']['token'] = 'MYFANCYACCESSTOKEN';
$config['alert']['transports']['clickatell']['to'][]  = '+1234567890';
$config['alert']['transports']['clickatell']['to'][]  = '+1234567891';
$config['alert']['transports']['clickatell']['to'][]  = '+1234567892';

PlaySMS

Using a proxy?

PlaySMS is an open source SMS-Gateway that can be used via their HTTP-API using a Username and WebService-Token. Please consult PlaySMS's documentation regarding number formatting. Here an example using 3 numbers, any amount of numbers is supported:

$config['alert']['transports']['playsms']['url']   = 'https://localhost/index.php?app=ws';
$config['alert']['transports']['playsms']['user']  = 'user1';
$config['alert']['transports']['playsms']['token'] = 'MYFANCYACCESSTOKEN';
$config['alert']['transports']['playsms']['from']  = '+1234567892'; //Optional
$config['alert']['transports']['playsms']['to'][]  = '+1234567890';
$config['alert']['transports']['playsms']['to'][]  = '+1234567891';

VictorOps

Using a proxy?

VictorOps provide a webHook url to make integration extremely simple. To get the URL required login to your VictorOps account and go to:

Settings -> Integrations -> REST Endpoint -> Enable Integration.

The URL provided will have $routing_key at the end, you need to change this to something that is unique to the system sending the alerts such as librenms. I.e:

https://alert.victorops.com/integrations/generic/20132414/alert/2f974ce1-08fc-4dg8-a4f4-9aee6cf35c98/librenms

$config['alert']['transports']['victorops']['url'] = 'https://alert.victorops.com/integrations/generic/20132414/alert/2f974ce1-08fc-4dg8-a4f4-9aee6cf35c98/librenms';

Canopsis

Canopsis is a hypervision tool. LibreNMS can send alerts to Canopsis which are then converted to canopsis events. To configure the transport, go to:

Global Settings -> Alerting Settings -> Canopsis Transport.

You will need to fill this paramaters :

$config['alert']['transports']['canopsis']['host'] = 'www.xxx.yyy.zzz';
$config['alert']['transports']['canopsis']['port'] = '5672';
$config['alert']['transports']['canopsis']['user'] = 'admin';
$config['alert']['transports']['canopsis']['passwd'] = 'my_password';
$config['alert']['transports']['canopsis']['vhost'] = 'canopsis';

For more information about canopsis and its events, take a look here : http://www.canopsis.org/ http://www.canopsis.org/wp-content/themes/canopsis/doc/sakura/user-guide/event-spec.html

osTicket

Using a proxy?

osTicket, open source ticket system. LibreNMS can send alerts to osTicket API which are then converted to osTicket tickets. To configure the transport, go to:

Global Settings -> Alerting Settings -> osTicket Transport.

This can also be done manually in config.php :

$config['alert']['transports']['osticket']['url'] = 'http://osticket.example.com/api/http.php/tickets.json';
$config['alert']['transports']['osticket']['token'] = '123456789';

Microsoft Teams

Using a proxy?

Microsoft Teams. LibreNMS can send alerts to Microsoft Teams Connector API which are then posted to a specific channel. To configure the transport, go to:

Global Settings -> Alerting Settings -> Microsoft Teams Transport.

This can also be done manually in config.php :

$config['alert']['transports']['msteams']['url'] = 'https://outlook.office365.com/webhook/123456789';

Entities

Entities as described earlier are based on the table and column names within the database, if you are unsure of what the entity is you want then have a browse around inside MySQL using show tables and desc <tablename>.

Devices

devices.hostname = The devices hostname.

devices.location = The devices location.

devices.status = The status of the device, 1 = up, 0 = down.

devices.status_reason = The reason the device was detected as down (icmp or snmp).

devices.ignore = If the device is ignored this will be set to 1.

devices.disabled = If the device is disabled this will be set to 1.

devices.last_polled = The the last polled datetime (yyyy-mm-dd hh:mm:ss).

devices.type = The device type such as network, server, firewall, etc.

BGP Peers

bgpPeers.astext = This is the description of the BGP Peer.

bgpPeers.bgpPeerIdentifier = The IP address of the BGP Peer.

bgpPeers.bgpPeerRemoteAs = The AS number of the BGP Peer.

bgpPeers.bgpPeerState = The operational state of the BGP session.

bgpPeers.bgpPeerAdminStatus = The administrative state of the BGP session.

bgpPeers.bgpLocalAddr = The local address of the BGP session.

IPSec Tunnels

ipsec_tunnels.peer_addr = The remote VPN peer address.

ipsec_tunnels.local_addr = The local VPN address.

ipsec_tunnels.tunnel_status = The VPN tunnels operational status.

Memory pools

mempools.mempool_type = The memory pool type such as hrstorage, cmp and cemp.

mempools.mempool_descr = The description of the pool such as Physical memory, Virtual memory and System memory.

mempools.mempool_perc = The used percentage of the memory pool.

Ports

ports.ifDescr = The interface description.

ports.ifName = The interface name.

ports.ifSpeed = The port speed in bps.

ports.ifHighSpeed = The port speed in mbps.

ports.ifOperStatus = The operational status of the port (up or down).

ports.ifAdminStatus = The administrative status of the port (up or down).

ports.ifDuplex = Duplex setting of the port.

ports.ifMtu = The MTU setting of the port.

Processors

processors.processor_usage = The usage of the processor as a percentage.

processors.processor_descr = The description of the processor.

Storage

storage.storage_descr = The description of the storage.

storage.storage_perc = The usage of the storage as a percentage.

Macros

Macros are shorthands to either portion of rules or pure SQL enhanced with placeholders. You can define your own macros in your config.php.

Example macro-implementation of Debian-Devices

$config['alert']['macros']['rule']['is_debian'] = '%devices.features ~ "@debian@"';

And in the Rule:

...  && %macros.is_debian = "1" && ...

This Example-macro is a Boolean-macro, it applies a form of filter to the set of results defined by the rule. All macros that are not unary should return Boolean.

You can only apply Equal or Not-Equal Operations on Boolean-macros where True is represented by "1" and False by "0".

Note, if using a /, spaces must be inserted around it.

Example

((%ports.ifInOctets_rate*8) / %ports.ifSpeed)*100

Device (Boolean)

Entity: %macros.device

Description: Only select devices that aren't deleted, ignored or disabled.

Source: (%devices.disabled = "0" && %devices.ignore = "0")

Device is up (Boolean)

Entity: %macros.device_up

Description: Only select devices that are up.

Implies: %macros.device

Source: (%devices.status = "1" && %macros.device)

Device is down (Boolean)

Entity: %macros.device_down

Description: Only select devices that are down.

Implies: %macros.device

Source: (%devices.status = "0" && %macros.device)

Port (Boolean)

Entity: %macros.port

Description: Only select ports that aren't deleted, ignored or disabled.

Source: (%ports.deleted = "0" && %ports.ignore = "0" && %ports.disabled = "0")

Port is up (Boolean)

Entity: %macros.port_up

Description: Only select ports that are up and also should be up.

Implies: %macros.port

Source: (%ports.ifOperStatus = "up" && %ports.ifAdminStatus = "up" && %macros.port)

Port is down (Boolean)

Entity: %macros.port_down

Description: Only select ports that are down.

Implies: %macros.port

Source: (%ports.ifOperStatus = "down" && %ports.ifAdminStatus != "down" && %macros.port)

Port-Usage in Percent (Decimal)

Entity: %macros.port_usage_perc

Description: Return port-usage in percent.

Source: ((%ports.ifInOctets_rate*8) / %ports.ifSpeed)*100

Time

Now (Datetime)

Entity: %macros.now

Description: Alias of MySQL's NOW()

Source: NOW()

Past N Minutes (Datetime)

Entity: %macros.past_$m

Description: Returns a MySQL Timestamp dated $ Minutes in the past. $ can only be a supported Resolution.

Example: %macros.past_5m is Last 5 Minutes.

Resolution: 5,10,15,30,60

Source: DATE_SUB(NOW(),INTERVAL $ MINUTE)

Sensors (Boolean)

Entity: %macros.sensor

Description: Only select sensors that aren't ignored.

Source: (%sensors.sensor_alert = 1)

Misc (Boolean)

Packet Loss

Entity: (%macros.packet_loss_5m)

Description: Packet loss % value for the device within the last 5 minutes.

Example: %macros.packet_loss_5m > 50

Entity: (%macros.packet_loss_15m)

Description: Packet loss % value for the device within the last 15 minutes.

Example: %macros.packet_loss_15m > 50

Ports in usage perc (Int)

Entity: ((%ports.ifInOctets_rate*8)/%ports.ifSpeed)*100

Description: Port in used more than 50%

Example: `%macros.port_in_usage_perc > 50

Ports out usage perc (Int)

Entity: ((%ports.ifOutOctets_rate*8)/%ports.ifSpeed)*100

Description: Port out used more than 50%

Example: `%macros.port_out_usage_perc > 50

Ports now down (Boolean)

Entity: %ports.ifOperStatus != %ports.ifOperStatus_prev && %ports.ifOperStatus_prev = "up" && %ports.ifAdminStatus = "up"

Description: Ports that were previously up and have now gone down.

Example: %macros.port_now_down = "1"

Device component down [JunOS]

Entity: %sensors.sensor_class = "state" && %sensors.sensor_current != "6" && %sensors.sensor_type = "jnxFruState" && %sensors.sensor_current != "2"

Description: Device component is down such as Fan, PSU, etc for JunOS devices.

Example: %macros.device_component_down_junos = "1"

Device component down [Cisco]

Entity: %sensors.sensor_current != "1" && %sensors.sensor_current != "5" && %sensors.sensor_type ~ "^cisco.*State$"

Description: Device component is down such as Fan, PSU, etc for Cisco devices.

Example: %macros.device_component_down_cisco = "1"

PDU over amperage [APC]

Entity: %sensors.sensor_class = "current" && %sensors.sensor_descr = "Bank Total" && %sensors.sensor_current > %sensors.sensor_limit && %devices.os = "apc"

Description: APC PDU over amperage

Example: %macros.pdu_over_amperage_apc = "1"

Additional Options

Here are some of the other options available when adding an alerting rule:

Rule name: The name associated with the rule.
Severity: How "important" the rule is.
Max alerts: The maximum number of alerts sent for the event. -1 means unlimited.
Delay: The amount of time to wait after a rule is matched before sending an alert.
Interval: The interval of time between alerts for an event until Max is reached.
Mute alerts: Disable sending alerts for this rule.
Invert match: Invert the matching rule (ie. alert on items that don't match the rule).

31 KiB Raw Blame History

Device (Boolean)

Device is up (Boolean)

Device is down (Boolean)

Port (Boolean)

Port is up (Boolean)

Port is down (Boolean)

Port-Usage in Percent (Decimal)

Now (Datetime)

Past N Minutes (Datetime)

Sensors (Boolean)

Misc (Boolean)

Packet Loss

Ports in usage perc (Int)

Ports out usage perc (Int)

Ports now down (Boolean)

Device component down [JunOS]

Device component down [Cisco]

PDU over amperage [APC]

31 KiB

Raw Blame History