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support request github template
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.github/ISSUE_TEMPLATE/support_request.md
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---
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name: Support request
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about: Ask support
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title: ''
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labels: question
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assignees: ''
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---
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**BGPalerter is offered for free, as is. No support is offered.**
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**If you are looking for a service that does everything for you and includes support, use https://packetvis.com**
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**Did you read the documentation? Then ask the community for help.**
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### In your request, provide an answer to all the following questions:
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* A clear and concise description of what the issue is.
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* Point to the part of the documentation you tried to use to address the issue.
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* Provide the steps to reproduce the issue
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* Provide the logs you are getting
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* Provide the version you are using, and if it is the binary or the source code.
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* Provide your name and your AS/company
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Reference in New Issue
Block a user